Terms of Service

Welcome to the Prenvoy run website, the terms “we,” “us,” or “our” will be used to refer to our brand. These Terms of Service govern your access to and use of our website, prenvoy.com, and the purchase of products through our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

I. Eligibility and Use of the Site

By using this Site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. You agree to use the Site only for lawful purposes and in accordance with these Terms. We reserve the right to refuse service to anyone for any reason at any time.

II. Products and Availability

Prenvoy offers consumer products through an online storefront. Some products may be fulfilled by third-party suppliers or partners. All product descriptions, pricing, and availability are subject to change without notice. We make reasonable efforts to ensure accuracy, but we do not warrant that product descriptions, images, or other content are error-free, complete, or current. Some products may be fulfilled by third-party suppliers, which may affect packaging and delivery timelines.

III. Orders and Payment

By placing an order, you represent that:

  1. All billing and shipping information provided is accurate and complete
  2. You are authorized to use the payment method submitted

We reserve the right to cancel or refuse any order for reasons including pricing errors, product availability, suspected fraud, or violations of these Terms. If an order is canceled after payment is processed, a refund will be issued to the original payment method.

IV. Shipping and Delivery

Shipping times provided on the Site are estimates only and are not guaranteed. Orders may be fulfilled and shipped by third-party suppliers.

Prenvoy is not responsible for delays caused by:

  1. Carriers or customs processing
  2. Supplier fulfillment timelines
  3. Incorrect or incomplete shipping information provided by the customer

Risk of loss transfers to the customer once the order has been handed over to the shipping carrier, except where otherwise required by applicable law.

V. Returns and Refunds

Our return and refund conditions are described in our Returns Policy, which forms part of these Terms. Please review it before making a purchase. Returns that do not meet the stated conditions may be refused. Shipping costs are non-refundable unless otherwise required by law.

VI. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, and design elements, is the property of Prenvoy or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without our prior written permission.

VII. User Conduct

You agree not to:

  1. Use the Site for any unlawful purpose
  2. Attempt to interfere with the Site’s security or functionality
  3. Upload or transmit malicious code, spam, or harmful content

We reserve the right to suspend or terminate access for violations of these Terms.

VIII. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied, unless otherwise stated. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

IX. Limitation of Liability

To the maximum extent permitted by law, Prenvoy shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

X. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

XI. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the Site constitutes acceptance of the revised Terms.

XII. Contact Information

If you have any questions or concerns regarding these Terms of Service, please reach out to us through our Contact Us page.

Business Name: Prenvoy
Business Type: Independent Online Retailer 
Location: New York, United States